DRSI CALL CENTER
Established in 1986, DRSI has been the pioneer in offering bilingual (English/Spanish) Telemarketing Contact Center and fulfillment services in Puerto Rico, the Caribbean and the mainland United States, with 24/7/365 service.
DRSI is Puerto Rico’s most experienced and technologically advanced Multimedia Contact Center. A multimillion-dollar investment in highly specialized inbound and outbound telephony, computer equipment and software, along with advanced training and recruiting, ensures that our clients receive the top-quality service they require and should expect from a world-class contact center. DRSI’s experience and expertise in such key areas as leadership, technology, facilities, bilingual personnel, quality assurance, recruitment and training are its key success factors.
Some of the services we offer
- Outbound Programs
- Inbound Programs
- Web Applications
- Fullfilment and Warehousing
- Direct Mail
- B2B Programs
- B2C (Business-to-Consumer Programs)
- Customer Satisfaction Surveys